Chat reference schedule for spring 2009

Beginning next week (the first of the new semester), a new chat schedule will be in effect and it will look like this:

• Monday: 2 pm - 4 pm
• Tuesday: 12 pm - 2 pm and 2 pm - 4 pm
• Wednesday: 2 pm - 4 pm
• Thursday: 2 pm - 4 pm

The new hours mean that we are more likely to be there for our users when they are asking for help and we can contribute our fair share of coverage to the QuestionPoint academic cooperative. Baruch students have been increasingly using our service. During 2008 we received 1,890 chat requests from Baruch students. Students from the all six of our schools in CUNY that share this QuestionPoint subscription (John Jay, Brooklyn, Hunter, BMCC, Baruch, and the Grad Center) asked over 6,200 questions during this period.