One of my favorite blogs, It's All Good, is the creation of three OCLC employees who write about all manner of library subjects. The blog is not an official OCLC blog but instead reflects the unique opinions of the three contributors. Today, Alane Wilson wrote a nice post detailing the various pilot projects that OCLC has launched recently or will soon.
One of those pilot projects they mention, the Ask a Librarian pilot in Open WorldCat, offers links to the digital reference service (e-mail and/or chat) of OCLC member libraries. Here's how it works. As you may know, OCLC records are now indexed by Google and Yahoo. When a searcher finds an Open WorldCat record via a Google or Yahoo search, the page for that found item includes a list of libraries that own the item. If a library in that list has a digital reference service, there is now a link to it from that Open WorldCat page.
For an example, see this Open WorldCat page for Jerry Bornstein's book, An American Chronology (look for the question mark icon to the right of where it says Baruch College in the local libraries section of the page).
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