New students are having problems creating their Blackboard accounts. (They enter their information but CUNY Portal/Blackboard does not confirm the account; or they get blank pages when trying to enter Blackborad).
The Help Desk said that they can get around this ONLY by getting to Blackboard the following way:
1. From the Baruch homepage, choose "Blackboard" from the drop down menu under the "Computing" tab
2. Click on the link that says "Login directly to Blackboard (for registered users only)" --- even though they are not registered yet.
3. Under the sign-in boxes on the Login page, you will see "If you do not have a valid active CUNY Portal username and password, please go here". Click on "here", which is a link.
4. This leads to the "Validate CUNY Affiliation" page. They will need to type in their last name, SSN, and DOB.
They should get into Blackboard after these 4 steps. The Help Desk thinks this problem will be around for another week or two.
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