I have reported to systems that a student reported problems with accessing the Compass homework site on the library's computers today. She said she had done it before.
Compass is a pre-algebra math class in which all homework is done on line. The message received on the computer was that a newer version of Adobe Flash needed to be installed and that required administrative rights. When I called systems help, it was suggested that perhaps she would be successful in the 6th floor lab. So I directed her there. I learned from the help desk that one computer could not be upgraded; that all would need to be done. I don't know if the student was successful on the 6th floor as my desk shift ended.