Thursday, January 13, 2005

Vendor card printing

The twenty PCs across from the reference desk (the stand-up terminals) and the two public PCs at the reference desk all require users to log in before they can get Internet access. Unfortunately, the software we use for login (Blue Socket), doesn't allow users to print to the vendor card printer; the only printer available on these machines is the Baruch student printer. As long as students have money in their printing account, then this isn't a problem. But if the students have used up all their money in their account, there is no way they can print to the vendor card printer from these PCs.

The eight PCs behind the reference desk and the three across from the reference desk by the men's room that are supposed to be used for research purposes only DO have access to the vendor card printer as well as the Baruch student printer. These eleven PCs do not require login, but they also do not have address bars in the web browser, which limits the kinds of things that students may access and then print.

Finally, the four staff PCs at the reference desk can't print to the vendor card printer but can print to the student printer as well as our staff printer. It would be nice if we could also print to the vendor card printer on these four PCs so that when our users are in a real pinch, there is at least one way that we can help them print to the vendor card printer. I've just put in a helpdesk request to see if this can be done; I hope it can.

No comments: