Monday, March 19, 2007

OCLC network troubles today

Here's an alert I just got from OCLC about network problems affecting a number of their services (QuestionPoint, ILLiad, First Search, etc.).

OCLC System Alert

Posted: 3/19/2007 9:55:34 AM ET

Network Problem Affecting Access to OCLC Services

Alert Status: Condition reported

Affected Services:
CatExpress
Connexion browser
Connexion client
FirstSearch
ILLiad
QuestionPoint
WebJunction
WorldCat Resource Sharing

Description:
OCLC is currently experiencing a network problem that appears to be preventing access to several OCLC systems such as FirstSearch, Connexion, QuestionPoint and Webjunction etc. OCLC staff are working to correct the problem as quickly as possible.

OCLC system alerts are posted to http://www.oclc.org/support/systemalerts/default.asp
system_alerts@oclc.org is a post-only e-mail address. Please direct all system alert inquiries to your Regional Service Provider or call OCLC Customer Support at 1-800-848-5800 (USA) or +1-614-793-8682.

Standard OCLC Service Hours

OCLC Connexion (including CatExpress, WebDewey), Z39.50 Cataloging,WorldCat Selection, OCLC FirstSearch, WorldCat Resource Sharing, WorldCat Collection Analysis and OCLC Local Holdings Maintenance are regularly available 24 hours, Monday through Sunday. OCLC occasionally conducts maintenance on these systems, which is typically completed on a Sunday from 2 am - 6 am ET. OCLC usually provides advance notice about these maintenance periods.

Thank you,
OCLC Support
OCLC
6565 Kilgour Place, Dublin, OH 43017-3395
http://www.oclc.org/

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