Thursday, April 13, 2006
If a patron receives an "invalid account" message when attempting to use a guest login, verify that they are typing in the correct password. Where the username is "guest" followed by a series of numbers, the password may be a combination of letters AND numbers. Unfortunately, with the font used, the number one (1) and the lower case L (l) look alike and the zero (0) and the upper case letter O also look alike.
Posted by Reference Desk at 10:54 AM