students arriving at reference desk for transfer advisement

While on the reference desk 10-12 today, I received a telephone call and an in-person request by a transfer student who said they were directed to the second floor of the library for transfer advicement and analysis of their credits. The student was insistent that he was told to come to the library, and he might have been. However, I called the undergraduate advisement and the correct office is on the fifth floor of the vertical campus. The student headed that way.

Another student reported loosing the last $12 in her account for printing when nothing came out.