No access to Biography Resource Center

We are unable to access Biography Resource Center from here on campus (we probably can't get it from off campus either). When you try to login, you get a page on the Gale website that reads:

Unauthorized GaleNet Access
You do not have access to this product. Please call your Electronic Sales Specialist at 1-800-877-4253.

Mike Waldman has been notified. Not sure what the problem is, as we are still able to get in to Gale's Literature Resource Center.