Monday, November 19, 2007

Kind suggestion ... please call first

Just a kind suggestion ... if a student/faculty member asks to speak with a specific librarian at the reference desk, please call the librarian to make sure they are in their office and available to speak with the student/faculty member. Please do not send them directly to the librarian's office. The librarian may not be in their office, may be busy, or may be in another meeting.

Also, ask a few questions. Ask if they have a research question that you can answer. The student may have a reference question that could be answered by the librarians scheduled at the reference desk. (Sometimes students ask for a specific librarian only because that librarian presented to their class or has worked with them in the past.) Of course, if the student insists on speaking with a specific librarian, then advise them to contact the librarian via email or phone to make an appointment.

Thanks, Linda

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