New book on future of reference services

I've just donated to the library a copy of the book, The Desk and Beyond: Next Generation Reference Services, which contains a chapter I wrote called, "The IM Cometh: The Future of Chat Reference." There are chapters on things like:

• learning commons
• research consultations
• outreach reference services (i.e., setting up shop elsewhere on campus)
• reference in courseware
• using social network software for reference
• roving reference
• wikis and collaborative reference
• gaming and reference services
• training