Saturday, January 17, 2009

Problem with copy machine and printer problem reported by student

On Saturday, a student reported he lost a $1.00 bill in the first photocopy machine (nearest the door) in Room 309. He said that the machine is accepting coins without problems.

In Room 309 and the second floor student printer room there are no envelopes for students to request refunds for losses. Could we please get some?

A Baruch student reported that she was able to print without problem some word documents using the student printers in the library, but when she sent some jpeg files to the printer, she received the notice that they were sent to printer HPLG 950. Paul and I were unable to locate where this printer is located. Is there a printer with this number, or was this an error. (The student said that the jpeg files had personal information about she and her family, including Social Security numbers. I told her that if the printouts are located, they will be destroyed.)

I will alert Annette about the copycard problems and the need for envelopes and I will ask Saad about the printer problem.

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