If students ask for help regarding the SimNet CD (Microsoft Excel Skills test), please refer them to the BCTC Help Desk.
Please note that the Help Desk may not be able to answer all questions related to the installation of the SimNet CD. So, please provide the SimNet customer support phone number as well. The number is 1.800.331.5094.
A student contacted chat reference regarding problems with installation (needed a subdomain). I called BCTC, and they stated there could be a problem with the CD itself or another issue and advised me to have the student contact SimNet directly since BCTC has not encountered this problem before.