Eric Neubacher has provided this summary of Remote Access identification issues.
If someone off campus goes to the library's homepage and selects a database from Information Resources that is available remotely they will get a prompt to enter the last 9 digits of their library ID, which is on the lower right hand portion of their CUNYCARD.. The signon can be seen at: http://remote.baruch.cuny.edu/login?url=
This goes through Baruch's proxy server which gets its authorized users from the ID center and is updated on the first Monday of each month (maybe more during the beginning of the semester). Circulation has nothing to do with this process.
There is a good description of Baruch's remote access at: http://newman.baruch.cuny.edu/info_resources/remote/info.htm
There is a section on 'What if there are problems? which we refer patrons to.
Circulation can provide access to users who update (validate) their library id to the CUNY databases that are available remotely.
These are the databases with green 'houses' found on the CUNY web page at: http://libraries.cuny.edu/resource.htm (Among these are Ebsco databases i.e., Business Source Premier, PsycInfo, Acad. Search; Lexis/Nexis and Sage publication databases).
All of these resources should be available via Baruch's information resources page. But patrons who have new or replacement ids whose information has not been updated in Baruch's proxy server would be able to access the CUNY databases via the CUNY page once circulation staff has entered their new library id into the circulation system.